Welcome to Strangeworks! The privacy and security of your personal information is important to us. If you have any questions at all about this Privacy Policy, please do not hesitate to contact us at legal@strangeworks.com.
This Privacy Policy ("Privacy Policy") applies to the Services operated by us, including information we collect through the Service and in email, text, and other electronic messages between you and the Services, and explains how we collect, use, share, maintain, protect and otherwise process information relating to natural persons ("Personal Information"). All capitalized terms not defined in this Privacy Policy will have the meaning set forth in our Strangeworks User Terms. This Privacy Policy applies to any user or visitor to or of the Services.
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“Personal Information” does not include: publicly available information from government records; deidentified or aggregated consumer information; information excluded from the scope of the California Consumer Privacy Act of 2018 (“CCPA”), like: health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data; and personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.
Strangeworks processes Personal Information in the role of a controller as described in this Privacy Policy. We may also process Personal Information in the role of a processor where your Personal Information was submitted to us by one of our customers or partners; in that case, if you wish to exercise any of your rights with respect to your Personal Information, please contact the applicable customer or partner directly.
We may update this Privacy Policy from time to time to reflect changes in our privacy practices. If we do, we will notify you of any changes by posting notice on the Services or by sending notice to the primary email address specified in your account. Changes that materially affect your rights or our obligations will go into effect thirty (30) days following such notification, at which point we will update the "Last Updated" date at the top of the page. Non-material changes or clarifications will take effect immediately. We encourage you to periodically check the Services and this page for updates.
You acknowledge that your use of the Services indicates to us that you have read this Privacy Policy and consent to the privacy practices described, and your continued use of the Services after we publish or send a notice about any changes to this Privacy Policy indicates that you have read and consent to the updated Privacy Policy. If you do not agree with our policies and practices, do not use the Services.
We collect information, including Personal Information, only where we have a lawful basis. Lawful bases on which we rely include your consent where you have given it, contract where processing is necessary for us to perform our obligations pursuant to a contract with you, and legitimate interests of our business such as operating and providing the Services to you. We collect, store, and use the following categories of information, which includes Personal Information.
Information you give us:
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Information we get from your use of the Services:
We use the information we collect for a variety of purposes, including to improve the Services, optimize our technology, and refine and customize our offerings and user experience. In particular, we use the information we collect to:
We take reasonable steps to protect your Personal Information against unauthorized access, alteration, disclosure, misuse, or destruction. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. The safety and security of your Personal Information also depends on you. If you are a user, you are solely responsible for keeping your membership details confidential, including any access credentials like passwords or mobile device PINs.
You have certain rights with respect to the use of Personal Information on the Services. Please contact us at legal@strangeworks.com to exercise any of the below rights.
Delete or Correct Personal Information. You may review, access, correct, amend, or delete Personal Information we have about you by logging into your User Account and navigating to your account page or by emailing us. For your protection, we may only share and update the Personal Information associated with the specific email address that you use to send us your request, and we may need to verify your identity before doing so. We will try to comply with such requests in a reasonably timely manner. If you wish to cancel your account, you may do so through your account page. If you do, personally identifiable information associated with your account will be deleted as soon as is reasonably practical or as required by applicable law. Please note that we may retain information that is otherwise deleted in anonymized and aggregated form, in archived or backup copies as required pursuant to records retention obligations, or otherwise as required by law. Delete or Correct User Content. You may access, correct, amend, or delete any User Content by accessing your user account (including any imported contacts). You control your User Content. Your User Content that you delete (including your User Content containing Personal Information) may be retained in archived or backup copies in order to enable you to use certain features like revision history and base snapshots. For instructions on how to permanently delete your User Content from your account, please email us. Please note that permanent deletion of your User Content through this process will impair or disable those features with respect to your User Content. Download or Access Personal Information. You can ask us for a copy of your Personal Information, as well as information about its processing, and can ask for a copy of your Personal Information (including in machine readable form) by emailing us. Opting Out of Email Communications. If at any time you would like to unsubscribe from our email list, you may do so by following this link or following the unsubscribe instructions provided in the email you receive from us. Despite your indicated email preferences, we may send you Services-related communications, including notices of any updates to our User Terms or this Privacy Policy. Opting Out of Marketing Communications. We may use some of the information we collect for marketing purposes, including to send you promotional communications about new Strangeworks features, products, events, or other opportunities. If you wish to stop receiving these communications or to opt out of use of your information for these purposes, please follow the opt-out instructions by clicking "Unsubscribe" (or similar opt-out language) in those communications. You can also email us to opt out.
We may provide links to other websites. We have no control over these websites and they are subject to their own terms of use and privacy policies. As such, we do not endorse and are not responsible for the availability of, or for any content, advertising, products, or other materials on or available from, these third party websites. By using the Services, you agree that we will not be liable for any damage or loss caused by your use of or reliance on any content, advertising, products, or other materials on or available from these third party websites.
Your browser settings may allow you to automatically transmit a Do Not Track signal to websites and other online services you visit. We do not alter our practices when we receive a Do Not Track signal from a visitor’s browser because we do not track our visitors for the purpose of targeted advertising. To find out more about Do Not Track, please visit http://www.allaboutdnt.com.
The Services are not directed to individuals who are under age of sixteen (16) and we do not solicit nor knowingly collect Personal Information from children under the age of sixteen (16). If you believe that we have unknowingly collected any Personal Information from someone under the age of sixteen (16), please contact us immediately at legal@strangeworks.com and the information will be deleted.
If you own a copyright or have authority to act on behalf of a copyright owner and want to report a claim that a third party is infringing that material on or through the Services, please send a notice to our copyright agent that includes all of the items below and we will expeditiously take appropriate action. Our designated copyright agent to receive such claims can be reached at legal@strangeworks.com. This process does not limit our ability to pursue any other remedies we may have to address suspected infringement.
You have certain choices about how we use your information. Certain choices you make are browser and device specific.
Marketing Communications:
You can opt out of receiving our marketing communications. Note that you will still receive transactional messages from us, including information about your account and responses to your inquiries.
California Privacy Notice:
The California Consumer Privacy Act (“CCPA”) requires us to make specific disclosures about how we collect, use and share the personal information of California residents who are subject to CCPA. CCPA also grants such California residents certain rights related to their personal information. Please note that, to the extent permitted under CCPA, this section does not apply to the personal information of California residents that we collect:
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We are required under CCPA to tell you which categories of “personal information” we collect, and which of these categories we disclose for “business purposes” or for “sale” purposes as these terms are defined under CCPA. In the past 12 months, we have collected the categories of information listed above in the “Information We Collect” section for business purposes.
Subject to certain exclusions included in CCPA, and as relevant to our operations, California residents have the rights listed below. We may take steps to verify your identity, as permitted or required under CCPA, before we process your request. Verification may include asking you to provide information about yourself that we can match against information already in our possession.
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Agents that you have authorized to act on your behalf may also submit CCPA requests as instructed below. The agent must also provide evidence that they have your written permission to submit a request on your behalf. If we are unable to verify the authenticity of a request, we may ask you for more information or may deny the request.
California residents who wish to exercise their rights under this section can contact us using the information below. Please include your name and email address and indicate you are a California resident making a “CCPA” request.
Additional Information about your California Rights: If you reside in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email at legal@strangeworks.com, or write to us at the address listed below. Indicate in your email or letter that you are a California resident making a “California Shine the Light” inquiry.
EU Privacy Rights:
If you are a resident of the European Union, you may have a number of rights, including:
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To exercise any of these rights, or to request more information, contact us through the contact information listed below.
If you own a copyright or have authority to act on behalf of a copyright owner and want to report a claim that a third party is infringing that material on or through the Services, please send a notice to our copyright agent that includes all of the items below and we will expeditiously take appropriate action. Our designated copyright agent to receive such claims can be reached at legal@strangeworks.com. This process does not limit our ability to pursue any other remedies we may have to address suspected infringement.
If you have any questions about this Policy, your Personal Information, or the Services, you can contact legal@strangeworks.com or by emailing us at the below address:Strangeworks, Inc.2922 E. Cesar ChavezAustin, TX 78702Please contact us if you have any complaints or concerns with respect to your privacy. If you believe we are unable to assist you, you have the right to lodge a complaint with a supervisory authority in the relevant jurisdiction. However, we are committed to working with you to resolve any complaint or concern you may have with respect to your privacy.